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PostBox Rental: Conditions.
- Rental applies from 1 January to 31 December of each year and is payable before 31 December. A part of a calendar quarter is regarded as a full quarter.
- Transfer of rights from one post office to another is subject to approval in writing by the post office and the availability of a post-box at the new post office. Payments must be settled within 21 (twenty-one) days from the date of allocation of the post-box. Failure to comply will result in the service being forfeited, and Post Boxes/Private Bags closed down.
- Transfer of post-box rights from one renter to another will only be considered in case of a bona fide change of business or for other valid reasons, at the discretion of the Post Office.
- Anyone trading under two or more names is required to rent a Post Box/Private Bag in each name. Any group of companies under joint management are required to rent a separate Post Box/Private bag for each company. Two or more individuals or companies should not rent a Post Box jointly, unless they are business partners or are permitted in writing by the Post Office.
- Mail delivered incorrectly or accidentally addressed to a wrong Post Box must be marked “not for box ______” and reposted immediately. Should the renter transgress or flagrant neglect is shown by the renter or the key holder in that such mail is detained or delayed, the Post Box may be forfeited and the return of keys demanded.
- The collection of mail over the counter is prohibited, except in exceptional circumstances where a key has been reported lost and arrangements have been made for a new lock to be installed. (The receipt issued by the post office for the installation of a new lock must be produced when collecting mail, until the new lock has been fitted.)
- Two keys are supplied on payment of a refundable key deposit and the rental fee (if applicable). On the service termination, both keys must be returned to the branch manager; where after the key deposit will be refunded. Lost keys must be reported to the branch manager so that the Post Box can be fitted with a new lock. The renter is liable for the cost of a new lock and keys (enquire from branch manager).
- No other locks except the locks supplied by the post office may be fitted to a Post Box. The fitting of locks is solely the responsibility of the Post Office.
- The renter must on demand pay for damage to his Post Box and lock or damage to other post-boxes or locks, if caused through his action or omission. If a renter refuses or fails to pay these expenses, the Post Box may be forfeited and return of the keys demanded. He may forfeit further rights to rent a Post Box. Faulty locks are replaced free of charge, provided that both keys are returned to the branch manager.
- The annual renewal notice for must be completed and submitted annually for verification and/or change of information. Failure to submit the annual renewal notice and to pay the rental fee (if applicable) before 31 January every year will result in the closure.
- If the volume of mail necessitates this, the post office may request the renter to rent a larger or additional Post Box or a Private Bag.
- Only mail for persons indicated on the application form for redirection of mail (available form the post office) will be redirected. This service is rendered at an applicable fee (enquire from postmaster).
- An application form must be completed fully and submitted at the post office for redirection of mail, change of address and/or termination of service. The applicable fee is payable if the redirection of mail is required for more than one month (enquire from branch manager).
- Only registered owners or registered renters of accommodation in areas where a street delivery service is impossible, for example farms, agricultural holdings, rural and developing areas etc. are entitled to one free Post Box at the nearest mail collection point or post office according to the post office demarcations. (Proof of ownership or occupation must be submitted.)
- A Post Box/Private Bag rented may not be used under a false or fictitious name, for an indecent purpose, for remailing purposes aimed at deriving a financial gain or for any other unlawful or illegal purposes.
- An annual rental fee is applicable to all second postal addresses. Post Box are regarded as a second postal address in the following instances:
- If a client lives in an area where there is street delivery, but he prefers to make use of a Post Box
- If a client lives in an area where Post Boxes are provided as a first postal address, but he prefers to make use of an additional Post Box
- If a client already has an address box and he wants to obtain another address box (even if it is in the same address box lobby)
- If a client chooses to use a Post Box at a service point (post office or mail collection point) that is not closest to his residential address.
- If a Post Box is used as the first residential and business/organisational address, the business/organisational rate is payable.
- The Post Office will be entitled to verify the information on the application form.
- The Post Office will be indemnified against any damages or losses or claims that may arise from using allocated services. This includes special, indirect, consequential or exemplary losses/damages.
- The renter chooses his/her domicilium citandi et executandi at the address as reflected on the application form or at the Post Box/Private Bag number allocated.
- The Post Office reserves the right to summarily terminate this agreement and to discontinue a service to a renter with three days written notification to the renter in the event it is found the service is used for any unlawful or illegal purpose whatsoever in contravention with section 15 -16 and schedule 1 of the Postal Services Act 124/1998, which the renter declares him-/herself to be fully acquainted with.
